We're here to help! Whether you have a question or need to book a repair, you can reach us through any of the methods below. For the fastest service, please give us a call or fill out the form.
Quick answers to common questions about our service.
We have a single, fixed call-out fee that covers the technician's visit and full diagnosis. If you choose to go ahead with the repair, this fee is often waived. We always provide the full quote *before* any repair work begins.
Yes! We prioritize emergency repairs like broken refrigerators or freezers. In most cases, if you call us before noon, we can offer a same-day appointment to get your appliance back up and running.
We are based in Putney but service a wide area across South West and Central London. Please give us a call with your postcode, and our team will be happy to confirm if you are in our service area.
Absolutely. We stand by our work. All our repairs are backed by a comprehensive parts and labour warranty. Our technician will provide the full details of the warranty for your specific repair.